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Feedback & Support

Please send any bug report, suggestion, question and comment to the author at following address.

support@torchsoft.com

If you want to report a bug please provide the following information:

  • Can you reproduce the bug? If so, please describe the steps that lead to the error you're encountering. Be as precise as possible.
  • Which version of the product are you using?
  • Which version of Windows are you using?
  • If an error message was displayed, please quote the exact content of that message.
  • If the software crashes, please send the crash dump to us.
  • If the software causes BSOD, please send the minidump to us.